Terms & Conditions
Terms and Conditions
Please read these terms and conditions carefully as they set out the terms under which Geefit Training (“Geefit”) sells and otherwise makes products available to you (“we” and “us”; and “our” shall be construed accordingly).
These terms and conditions should be read alongside and are in addition to, our privacy policy and our terms of use.
1. These Terms
1.1. Geefit is passionate about helping you to achieve your fitness goals and we aim to do so in a professional, motivating and community-based way.
1.2. These are the terms and conditions on which we supply products to you, whether these are goods (such as Geefit merchandise) or services.
1.3. Geefit services include (and are not limited to) outdoor bootcamp sessions, Saturday sessions, AM bootcamp sessions, personal training sessions and any other Geefit course or event (the “Geefit Session(s)”).
1.4. Geefit also offers as part of its services, bespoke nutritional plans.
1.5. Please ensure that you read through these terms and conditions carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms please contact us to discuss.
1.6. By purchasing Geefit products you warrant that you are legally capable of entering into binding contracts and you are at least 16 years old.
1.7. By purchasing any Geefit product, you agree that you have read, understood and agree to these terms and conditions, the privacy policy and the terms of use in their entirety (including as amended from time to time). If you do not agree to these terms and conditions, you must not purchase any Geefit product.
1.8. We recommend that you print off and keep a copy of these terms and conditions for your future reference.
2. Information about us and how to contact us
2.1. We are Geefit, a sole trader (Guynamio Samuda) established in England and Wales.Our address is 15 Mercury Drive, Andover, SP11 6UD.
2.3. It is your responsibility to ensure that any written communication has been received by us. If you have not had an email acknowledgement from us within 48 hours of sending your email, please contact us on 07340 177012.
2.4. If we have to contact you we will do so by telephone or writing to you at the email address you provided to us in your order or the email address linked to your TeamUp account or the email address provided to us when you registered with Geefit.
2.5. Please note that “writing” includes emails. When we use the words ‘writing’ or ‘written’ in these terms, it includes emails.
3. Our contract with you
3.1. To purchase any Geefit products, you will need to register an account with Geefit, via the Geefit website and download the TeamUp App and register an account with them. In doing so, you agree to provide complete and accurate information.
3.2. You accept sole responsibility for the activity on your TeamUp account and agree to keep your password secure. If you feel that your TeamUp account has been breached, you must notify Geefit immediately.
3.3. It is strictly prohibited to use another person’s TeamUp account.
3.4. A Geefit Session can only be booked in advance and via your TeamUp account.
3.5. Geefit merchandise can only be ordered via your TeamUp account.
3.6. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.
3.7. If the product/Geefit Session you wish to order/book is either out of stock or fully booked or not available, you will not be able to place your order and we will not notify you of this.
3.8. If you are not able to attend any booked Geefit Session, we kindly request that you cancel your booking as soon as possible and with a minimum of 60 minutes prior to the start time to free up the booking for others on the reserve list.
3.9. It is also recommended that you join the requisite Geefit Facebook group for the Geefit Sessions you have booked, they are called Geefit Bootcamp Eastleigh Social,Geefit Bootcamp Larkhill Social, Geefit Morning Bootcamp Social (“Geefit Facebook Group(s)”). If you do not have a Facebook account please notify us of this by writing to admin@geefit.co.uk.
3.10. If you are a member of Facebook please let us know and we will send you an invite to the relevant Geefit Facebook Group.
3.11. Geefit only sells to the UK and its website is solely for the use and promotion of its products in the UK. Geefit does not accept orders from or deliver to addresses outside of the UK.
3.12. We cannot guarantee that the material and content on our website are appropriate or available for use in locations outside of the United Kingdom. If you choose to access our website from locations outside the United Kingdom, you do so on your own initiative and you are responsible for compliance with local laws.
4. Our products
4.1. The images of the products on our website are for illustrative purposes only.
4.2. Your product may vary slightly from those images.
4.3. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products.
5.1. If you wish to make a change to the products you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract (see clause 8). Any agreed changes will be confirmed in writing.
6.1. We may change the product to reflect changes in relevant laws and regulatory requirements e.g. to comply with Covid-19 restrictions.
6.2. It may be necessary to change the delivery of Geefit Sessions for a period of time due to events outside of our control (including but not limited to a pandemic and adverse weather conditions). In such circumstances, Geefit:
6.2.1. will endeavour to deliver your Geefit Session via a live internet video link e.g. Zoom.
6.2.2. may change the schedule/timetable of any Geefit Session.
6.3. In the circumstances of clause 6.2, cancellation of your contract will not be permitted and freezing your account will be at the discretion of Geefit, such request to be made in writing to admin@geefit.co.uk.
6.4. Geefit reserves the right to replace or substitute any Geefit instructor for any Geefit Session(s) without advance notice.
6.5. Geefit reserve the right to change the schedule and timetabling of Geefit Sessions and any schedule changes (whether permanent or temporary and either inside or outside of your minimum commitment period) will be communicated to you no later than 14 days prior to the change via the Geefit Facebook Groups and via email.
6.6. In addition we may make changes to these terms or the products (including the price) but if we do so we will notify you by emailing you. After these changes have been implemented, you will not be able to purchase any productsor book a Geefit Session until these changes have been accepted.
7.2. If the products are one-off services, for example a personal training or a nutrition/exercise plan. We will begin the services on the date agreed with you and this date will be confirmed in writing.
7.3. If the products are ongoing services or a membership/subscription to receive services, we will supply the services, to you until either the services are completed or the subscription expires or the minimum commitment period ends or you end the contract as described inclause 8 or we end the contract by written notice to you as described in clause 10.
7.4. Although every effort will be made to ensure all sessions run as planned, we are not responsible for delays and events outside our control. If our supply of the products is delayed or we need to cancel due to an event outside our control (e.g. and not limited to instructor unavailability, restricted access to the training ground/venue, adverse weather conditions or any other reason that would prevent a Geefit session from safely taking place) then we will contact you as soon as possible via the Geefit Facebook Groups and via email to let you know and where reasonably possible we will take steps to minimise the effect of the delay/ cancellation. Provided we do this we will not be liable for delays/cancellations caused by the event.
7.5. A product which is goods will be your responsibility from the time we deliver the product to you.
7.6. You own a product which is goods once we have received payment in full.
7.7. We may suspend supply of the products if you do not pay. If you do not pay us for the products when you are supposed to we will suspend supply of the products until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the products. If the suspension period is within your minimum commitment period, we will charge you for the products. If you are outside of your minimum commitment period we will not charge you for the products during the period for which they are suspended. As well as suspending the products we can also charge you interest on your overdue payments.
8. Your rights to end the contract
8.1. In accordance with the Consumer Contracts Regulations 2013 for most products bought online you have a legal right to change your mind within 14 days and receive a refund.
8.2.1. services, once these have been completed (and this includes booking even if you do not attend a booked Geefit Session), even if the cancellation period is still running; and
8.2.2. products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them.
8.3. How long you have to change your mind depends on what you have ordered and how it is delivered.
8.3.1. If you have bought services you have 14 days after the day we email you to confirm we accept your order. However, once we have completed the services (and this includes booking even if you do not attend a booked Geefit Session) you cannot change your mind, even if the period is still running. If you cancel after we have started the services or after you have booked Geefit Sessions, you must pay us for the services provided and or the booked Geefit Sessions up until the time you tell us that you have changed your mind on a pro rata basis.
8.3.2. If you have bought goods you have 14 days after the day you receive the goods, unless your goods are split into several deliveries over different days. In this case you have until 14 days after the day you receive the last delivery to change your mind about the goods.
8.4. After the above 14 day period and whilst in your minimum commitment period you cannot cancel your subscription/membership unless it is due to pregnancy, a medical condition or injury. Geefit will require a full medical doctor’s note stating that you are unable to exercise for an extended period of time due to ill health following which Geefit will place a hold on your membership and unless you are pregnant or deployed on a military operation (Army only) your membership will be on hold for a maximum of 2 months.
8.5. Once your minimum commitment period has ended, should you fall pregnant, sustain an injury or develop a medical condition that prevents you from training for more than one calendar month and provided that you provide a full doctor’s note confirming the same, you can request to suspend your membership. Notice to suspend must be sent in writing to admin@geefit.co.uk. Your membership will then be suspended the month after notice has been served and no refund will be given for membership cost for the month in which you served your notice.
8.6. Should you wish to cancel your AM bootcamp membership so that it ends after your minimum commitment period, you must provide one month’s notice, by emailing admin@geefit.co.uk at the end of your first month.
8.7. Should you wish to cancel your outdoor bootcamp membership or your AM bootcamp membership once your minimum commitment period has ended you will need to email admin@geefit.co.uk and provide one month’s calendar notice.
9.1. To end the contract with us, please let us know by emailing us at admin@geefit.co.uk. Please provide your name, home address, details of the order and, where available, your phone number and email address.
9.2. If you end the contract for any reason after you have received goods, you must return them to us. You must either return the goodsto us in person to a Geefit Session or post them back to us at 15 Mercury Drive, Andover, SP11 6UD or allow us to collect them from you. If you are exercising your right to change your mind you must send off the goods within 14 days of telling us you wish to end the contract.
9.3.1. if they are faulty or misdescribed; or
9.3.2. you are ending the contract because we have told you of an upcoming change to the goods or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong.
9.4. In all other circumstances where you are exercising your right to change your mind in respect of goods, you must pay the costs of return.
9.5. If you are responsible for the costs of return and we are collecting the goods from you, we will charge you the direct cost to us of collection.
9.6. We will refund you the price you paid for the goods, by the method you used for payment. However, we may make deductions from the price if you are exercising your right to change your mind. We may reduce your refund of the price to reflect any reduction in the value of the goods, if this has been caused by your handling them in a waywhich would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
10. Our rights to end the contract
10.1. We may end the contract for a product at any time by writing to you if:
10.1.1. You do not make any payment to us when it is due and you still do not make payment within 30 days of us reminding you that payment is due;
10.1.2. You do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products, for example (but not limited to), Health or Covid-19 questionnaire;
10.1.3. You do not within a reasonable time, allow us to deliver the products to you or collect them from us; and
10.1.4. If you breach your undertakings (see clause 18.3).
10.2. Geefit reserve the right to terminate the contract for a product solely at their discretion and without notice.
10.3. We may write to you to let you know that we are going to stop providing the product(even if you are within your minimum commitment period). We will let you know at least 1 calendar month in advance of our stopping the supply of the product and will refund any sums you have paid in advance for products which will not be provided on a pro rata basis.
10.4. If you have any questions or complaints about the products, please contact us. You can telephone us on 07931 583128 or write to us at admin@geefit.co.uk.
11.1. We reserve the right to review the price of the product (including outdoor and AM bootcamp membership fees) from time to time (and this includes within your minimum commitment period) but we will give you at least one calendar months’ notice via the Geefit Facebook Groups and via email of any such changes.
11.2. The price of the product (which includes VAT) will be the price indicated on the order pages when you placed your order. We take all reasonable care to ensure that the price of the product advised to you is correct.
11.3. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
11.4.1. For goods, you must pay for the products before we dispatch them. We will not charge your credit or debit card until we dispatch the products to you.
11.4.2.1. Payment must be made in advance via a monthly direct debitbefore we start to provide services.
11.4.2.2. Payment constitutes an agreement to a minimum commitment period of the membership you choose i.e. 6 months or 1 year. This period will begin from the date of purchase. After your commitment period has come to an end, your membership will continue as a rolling monthly subscription.
11.4.2.3. This membership includes Saturday sessions.
11.4.3. For the AM bootcamp membership:
11.4.3.1. Payment for your first months’ course must be made in advance via the TeamUp App before we start to provide services. This Payment will be prorated according to the days remaining in the first month.
11.4.3.2. Payment of your first months’ course constitutes an agreement to a minimum commitment period of 2 months. One month before your commitment period is due come to an end, you must inform Geefit if you would like to continue with the AM bootcamp sessions by emailing admin@geefit.co.uk. Your membership will then continue as a rolling monthly subscription.
11.4.3.3. All courses after your first monthmust be paid for in advance via a monthly direct debit.
11.4.3.4. When you sign up to the AM bootcamp course, you are agreeing to attend all sessions within that month. These sessions cannot be purchased on an ad-hoc basis. Any sessions that you miss will be deemed as lost time and you will not be entitled to any refund or discount, nor will you be able to claim the time back at a later date.
11.4.4. For trial periods (including 5 sessions for £10), pay as you go sessions or other courses/events, payment must be made in advance before we start to provide services and once purchased, are non-refundable.
11.4.5. For all other services (including but not limited to personal training and nutrition plans) payment must be made in advance before we start to provide services and once purchased is non-refundable.
11.5. Geefit Sessions do not have to be booked at the time of payment if you have subscribed to an outdoor bootcamp or AM bootcamp membership or 5 sessions for £10 offer and/or a trial period.
11.6. Trial periods (including 5 sessions for £10) are only valid for 6 weeks from the date we email you to accept your order.
11.7. All pay as you go sessions and other one off courses/events must be booked at the time of payment.
11.8. All direct debit payments are taken on or around the 1st of each month and we will notify you via email once a payment has been taken.
11.9. If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 5% a year above the base lending rate of the Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
11.10. If you do not make payment due to insufficient funds, you will be expected to contact Geefit and make payment via bank transfer within 48 hours of the payment failing, you will be unable to book onto any session until payment is received.
11.11. If you do not make payment to us by the due date and you still do not make payment within 30 days of us reminding you that payment is due, we will instruct a debt collection agency to recover the amount owed to us. Please note that this will incur further costs and fees (which you will be liable to pay) and might eventually lead to a Judgment debt being registered against your name and a potential bad credit rating.
12.1. To the fullest extent permitted by applicable law, our liability to you in respect of products shall be limited to the value of that order, and we shall not be liable to you for any indirect, consequential, special or punitive loss, harm or damage (including economic loss, loss of profit, loss of revenue, loss of business, wasted expenditure or depletion of goodwill) whatsoever or howsoever caused, including, without limitation, as a result of our negligence. For the avoidance of doubt nothing in these terms and conditions excludes our liability in respect of death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;; under section 2(3) of the Consumer Protection Act 1987; or for fraud or fraudulent misrepresentation.
12.2. We only supply the products for domestic, personal and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
12.3. We do not accept any liability for the safekeeping of your personal belongings whilst you are attending Geefit Sessions. You assume all risk of loss / damage for any of your personal belongings or property.
13.1. We will only use your personal information as set out in our privacy policy on the Geefit website (https://www.geefit.co.uk/privacy-policy/).
14. General Class Information
14.1. Geefit Sessions are scheduled in advance and can only be booked online via the TeamUp App.
14.2. Please ensure that you arrive at least 5 minutes before the scheduled commencement time of any Geefit Session. Any time that is lost due to tardiness will not be made up.
14.3. Geefit Sessions are held in all weather conditions throughout the year. It is your responsibility to ensure that:
14.3.1. you have the correct clothing/footwear to ensure personal safety and comfort;
14.3.2. provide your own water to ensure you are hydrated throughout the session;
14.3.3. wear sunscreen/insect repellent where applicable (taking into account any allergies you may have); and
14.3.4. you bring any necessary emergency medication with you e.g. inhalers/epipen etc.
14.4. Geefit instructors offer no guarantees / warranties for the advice, instructions or information provided to you at any time. To achieve your goals, you must fully commit to your training programme and your progress will depend solely on your own effort and dedication both in and out of Geefit Sessions.
15. Medical & Health Concerns
15.1. You are obliged to inform Geefit before attending any Geefit Session of any injury or illness that might affect your ability to undertake rigorous exercise and by attendinga Geefit Session you agree that to the best of your knowledge, you are ready and able to undertake the Geefit Session.
15.2. We will not be held liable in any way for any undeclared medical conditions.
15.3. If you have any medical concerns you must obtain medical clearance from your GP/ specialist health consultant prior to attending Geefit Session.
15.4. If any exercise causes pain or discomfort, you must cease the exercise and immediately notify a Geefit instructor. After assessing the issue, the Geefit instructor will either suggest an alternative exercise for you or advise you to temporarily stop exercising. In either circumstance, you may be required to seek medical advice and/or obtain medical clearance from your GP before attending Geefit Sessions again.
15.5. If you become ill or injured and have been advised by your GP to temporarily discontinue training/exercising you must advise Geefit Training immediately in writing.
15.6. The advice and instructions provided by Geefit is not intended to replace or be construed as medical advice.
15.7. Participating in exercise does involve the risk of injury (both minor and potentially major). Please be aware that you take exercise up at your own risk and that Geefit will not be liable for any injury sustained by you whilst participating in any of the Geefit Session.
16. Nutrition Plans
16.1. It will be your responsibility to advise Geefit of any food allergies or intolerances you have before a nutrition plan is designed for you.
16.2. Any nutrition plans provided to you by Geefit will be tailored with your best interestsin mind, however, Geefit do not accept responsibility if you do not meet your goals whilst following the nutrition plan.
17. Intellectual Property and Rights
17.1. The content of Geefit website, merchandise sold, training programmes, Geefit Sessionsnutritional guides and marketing materials is the sole property of Geefit and is subject to copyright, trade marks and service marks, business names and domain names, goodwill and the right to sue for passing off, rights in designs, rights in computer software, database rights, rights to use and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world (the “Intellectual Property” and “Intellectual Property Rights”).
17.2. You undertake to use the Intellectual Property for your own personal, private, domestic and non-commercial use, provided that you keep intact all and any copyright and proprietary notices and Intellectual Property Rights. You may not reproduce, modify, copy or distribute or use for commercial purposes any of the Intellectual Property without written permission from Geefit.
18.1. You cannot book, attend and participate in a Geefit Session if you are not a minimum of 16 years of age. You may be asked to provide proof of age. We reserve the right to not train individuals who are unable to confirm their age.
18.2. You may bring children, babies and dependents to Geefit Sessions (with the exclusion of AM bootcamp sessions) but it is the parent / guardian’s full responsibility to ensure their supervision and safety. Under no circumstances should children / babies / dependents be allowed near the equipment or in close proximity to individuals participating in the session. A safe distance should be maintained at all times.
18.3. By agreeing to these terms and conditions, you also undertake not to:
18.3.1. put the health, safety or wellbeing of yourself, other members or Geefit employees at risk;
18.3.2. engage in disruptive or violent behaviour; and
18.3.3. engage in bullying, body-shaming or harassment of any kind (including in person and/or via social media platforms) towards another Geefit member/participant/attendee.
18.4. We may transfer our rights and obligations under these terms to another organisation or individual. We will contact you via the Geefit Facebook Groups and via email to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 1 month of us telling you about it and we will refund you any payments you have made in advance for products not provided on a pro rata basis.
18.5. Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.
18.6. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
18.7. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
18.8. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts.